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Updating files on itunes and troubleshooting

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Firstly, let's analyze this problem and make it clearly.Apple today acknowledged i Tunes users who claim the software deleted their music files, saying it will issue an update to i Tunes next week that includes additional safeguards.The company confirmed, in a statement given to i More, that "in an extremely small number of cases, users have reported that music files saved on their computer were removed without their permission." However, Apple was unable to reproduce the bug, indicating it doesn't really know what's going on here.-- I have had the i Phone 6 and i Tunes on a windows 8 computer , and I am frustrated with the fact I can't sync my i Phone to i Tunes.It's as if my i Pod isn't being recognized by i Tunes.ITunes can run into problems with updates if the new file you've downloaded is corrupted or if a previous update was canceled partway through.Overzealous security applications can also interfere with i Tunes updates by mistakenly identifying them as a threat to your system.The most reliable solution is to completely uninstall i Tunes by following the "Uninstall a program" link in Control Panel, then downloading and installing the latest version of i Tunes from the Apple website.This process replaces any damaged files and should remove any temporary data that is causing i Tunes a problem.Thus, I'm unable to transfer music from i Phone to my computer.My sister have the same problem when syncing her i Pod to i Tunes.